Transcribe your podcast
[00:00:07]

Answering the phone,Hello, how are you? Is Jennifer there

[00:00:14]

speaking? What's up?Why haven't you answered the phone?

[00:00:19]

My bad.

[00:00:20]

I had chores to do.

[00:00:22]

That's all right.

[00:00:24]

Is Jennifer Banks available,you're talking to her.

[00:00:29]

I've called you 100 times today,I was busy doing something.

[00:00:34]

I apologize.

[00:00:37]

No problem.

[00:00:39]

Hello, may I speak to Jennifer, please?This is she how's it going?

[00:00:46]

I've been trying to call you all day.

[00:00:49]

Sorry about that.

[00:00:51]

I was cleaning up.

[00:00:52]

No problem.

[00:00:54]

So what were you calling me about?

[00:00:57]

Oh, I just wanted to see if youwanted to hang out tomorrow.

[00:01:01]

Sure.What did you want to do?

[00:01:03]

How about a movie that sounds like fun.

[00:01:07]

Let's do it all.

[00:01:09]

See you tomorrow then.

[00:01:11]

See you then.

[00:01:12]

Bye.

[00:01:15]

Making an appointment,

[00:01:17]

thank you for phoning Apple Dental Clinic,Jennifer speaking, how can I help you?

[00:01:24]

Hi, Jennifer, it's Peter calling.

[00:01:27]

How are you today?

[00:01:29]

I'm fine.

[00:01:31]

How are you?

[00:01:32]

Well, actually, I havea bit of a sore tooth.

[00:01:36]

I was hoping Dr.

[00:01:38]

John would have some timeto see me this week.

[00:01:41]

I'm afraid he's booked this week.

[00:01:44]

I can put you in for threep.m. next Wednesday.

[00:01:48]

How does that sound?

[00:01:50]

That would be great.

[00:01:52]

I'll have to give youthe address of our new office.

[00:01:56]

Oh, that's right.You moved.

[00:01:59]

Yes, we moved downtown.

[00:02:02]

Do you have a pen handy?

[00:02:04]

Could you hold on a moment, please?

[00:02:07]

OK, go ahead, Jennifer.

[00:02:10]

We are at 57 Baltic Avenue Suite oh nine.

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I'll see you on Wednesday then, OK?

[00:02:19]

Thanks for calling.

[00:02:21]

See you then.

[00:02:23]

Thank you.

[00:02:25]

Bye.

[00:02:29]

Hello, Jennifer, this is Peter speaking,how may I be of help to you today?

[00:02:36]

May I speak to Mr. Johnson, please?

[00:02:40]

I'm afraid Mr.

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Johnson is out of theoffice at the moment.

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Would you like me to take a message?

[00:02:48]

Um, actually, this call is rather urgent.

[00:02:52]

We spoke yesterday abouta delivery problem that Mr.

[00:02:56]

Johnson mentioned.

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Did he leave any information with you?

[00:03:00]

As a matter of fact, he did.

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He said that a representativefrom your company might be calling.

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He also asked me to askyou a few questions.

[00:03:12]

Great.

[00:03:13]

I'd love to see this problemresolved as quickly as possible.

[00:03:18]

Well, we still haven't received

[00:03:20]

the shipment of earings that wassupposed to arrive last Thursday.

[00:03:26]

Yes, I'm terribly sorry about that.

[00:03:29]

In the meantime,I've spoken with our delivery department

[00:03:33]

and they assured me that the earringswill be delivered by tomorrow morning.

[00:03:38]

Excellent.I'm sure Mr.

[00:03:40]

Johnson will be pleased to hear that.

[00:03:44]

Yes, the shipment was delayed from Italy.

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We weren't able to send italong until this morning.

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I see.Mr.

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Johnson also wanted to schedulea meeting with you later this week.

[00:03:58]

Certainly. What is he doingon Wednesday afternoon?

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I'm afraid he's meeting with some clientsout of town. How about Wednesday morning?

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Unfortunately, I'm seeing someoneelse on Wednesday morning.

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Is he doing anything on Thursday morning?

[00:04:18]

No, it looks like he's free thengreat, should I come by at 8:00?

[00:04:24]

Well, he usually holdsa staff meeting at 8:00.

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It only lasts a half hour or so.

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How about 9:00?

[00:04:34]

Yes, nine would be great.

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OK, I'll schedule that,Miss Johnson, at 9:00 Thursday morning.

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Is there anything elseI can help you with?

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No, I think that's everything.

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Thank you for your help.

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May I speak with Jennifer, this is Peter.

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Hi, Peter, this is Jennifer.

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Jennifer, how are you today?

[00:05:05]

Things are wonderful.

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What can I help you with?

[00:05:08]

Could we meet for lunch tomorrowto discuss the new project?

[00:05:13]

That would be great. Whatrestaurant did you have in mind?

[00:05:17]

We could go to Boston's downtown.

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That would be perfect.

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It's a nice, quiet place to meet.

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I'll see you there around 12,then I'll see you there.

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Look forward to it.

[00:05:34]

Ordering a pizza.

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Apple's pizza.

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How can I help you?

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Hi, I'd like to order a pizza, please.

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OK, I'll have to transfer yourcall to our take out department.

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One moment, please.

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Thank you for calling Apple's pizza,all of our operators are busy

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at the moment, please holdfor the next available person.

[00:06:08]

Thank you for waiting, Jennifer speaking,is this for takeout or delivery?

[00:06:15]

Delivery, please,can I have your name and address, please?

[00:06:20]

My name is Peter, my addressis number three Front Street.

[00:06:26]

OK, and what would you like to order

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today? I'd like a largepizza. A large pizza, OK?

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And I'd like it withpepperoni and mushrooms.

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Pepperoni and mushrooms.

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Is there anything else?

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Yes, olives and extra cheese, please.

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OK, I've got it all down.

[00:06:51]

Great, thank you.

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Bye for now, thanks for calling, bye.

[00:07:09]

Answering the phone, Hello, how are you?

[00:07:13]

Is Jennifer there?

[00:07:18]

Why haven't you answered the phone?

[00:07:26]

Is Jennifer Banks available?

[00:07:31]

I've called you 100 times today.

[00:07:38]

No problem.

[00:07:41]

Hello, may I speak to Jennifer, please?

[00:07:48]

I've been trying to call you all day.

[00:07:54]

No problem.

[00:07:58]

Oh, I just wanted to see if youwanted to hang out tomorrow.

[00:08:05]

How about a movie?

[00:08:10]

I'll see you tomorrow, then.

[00:08:17]

Making an appointment.

[00:08:26]

Hi, Jennifer, it's Peter calling.

[00:08:29]

How are you today?

[00:08:34]

Well, actually, I havea bit of a sore tooth.

[00:08:38]

I was hoping Dr.

[00:08:40]

John would have some timeto see me this week.

[00:08:52]

That would be great.

[00:08:58]

Oh, that's right, you moved.

[00:09:06]

Could you hold on a moment, please?

[00:09:08]

OK, go ahead, Jennifer.

[00:09:17]

I'll see you on Wednesday then.

[00:09:25]

Thank you.Good bye.

[00:09:31]

Hello, Jennifer, this is Peter speaking,how may I be of help to you today?

[00:09:41]

I'm afraid Mr.

[00:09:43]

Johnson is out of theoffice at the moment.

[00:09:47]

Would you like me to take a message?

[00:10:02]

As a matter of fact, he did

[00:10:05]

he said that a representativefrom your company might be calling.

[00:10:10]

He also asked me to askyou a few questions.

[00:10:20]

Well, we still haven't received

[00:10:22]

the shipment of earrings that wassupposed to arrive last Thursday.

[00:10:40]

Excellent, I'm sure Mr.

[00:10:42]

Johnson will be pleased to hear that.

[00:10:53]

I see Mr.

[00:10:55]

Johnson also wanted to schedulea meeting with you later this week.

[00:11:04]

I'm afraid he's meetingwith some clients out of town.

[00:11:08]

How about Wednesday morning?

[00:11:19]

No, it looks like he's free then.

[00:11:26]

Well, he usually holds a staff meetingat 8:00, it only lasts a half hour or so.

[00:11:33]

How about 9:00?

[00:11:39]

OK, I'll schedule that,Miss Johnson, at 9:00 Thursday morning.

[00:11:45]

Is there anything elseI can help you with?

[00:11:56]

May I speak with Jennifer, this is Peter.

[00:12:03]

Jennifer, how are you today?

[00:12:10]

Could we meet for lunch tomorrowto discuss the new project?

[00:12:19]

We could go to Boston's downtown.

[00:12:28]

I'll see you there around 12 then.

[00:12:36]

Ordering a pizza.

[00:12:44]

Hi, I'd like to order a pizza, please.

[00:12:59]

Thank you for calling Apple's pizza,all of our operators are busy

[00:13:04]

at the moment, please holdfor the next available person.

[00:13:17]

Delivery, please.

[00:13:22]

My name is Peter, my addressis number three, Front Street.

[00:13:31]

I'd like a large pizza.

[00:13:37]

And I'd like it withpepperoni and mushrooms.

[00:13:46]

Yes, olives and extra cheese, please.

[00:13:53]

Great, thank you.

[00:13:55]

Bye for now.

[00:14:11]

Answering the phone.

[00:14:17]

Speaking, what's up?

[00:14:22]

My bad.

[00:14:23]

I had chores to do.

[00:14:30]

You're talking to her.

[00:14:35]

I was busy doing something, I apologize.

[00:14:47]

This is she how's it going?

[00:14:52]

Sorry about that, I was cleaning up.

[00:14:57]

So what were you calling me about?

[00:15:04]

Sure.What did you want to do?

[00:15:09]

That sounds like fun.

[00:15:11]

Let's do it.

[00:15:14]

See you then, bye.

[00:15:18]

Making an appointment,

[00:15:21]

thank you for phoning Apple Dental Clinic,Jennifer speaking, how can I help you?

[00:15:33]

I'm fine, how are you?

[00:15:45]

I'm afraid he's booked this week.

[00:15:48]

I can put you in for threep.m. next Wednesday.

[00:15:52]

How does that sound?

[00:15:56]

I'll have to give youthe address of our new office.

[00:16:02]

Yes, we moved downtown.

[00:16:05]

Do you have a pen handy?

[00:16:13]

We are at 57 Baltic Avenue Suite 009.

[00:16:22]

OK, thanks for calling.

[00:16:25]

See you then.

[00:16:40]

May I speak to Mr.

[00:16:41]

Johnson, please?

[00:16:51]

Um, actually, this call is rather urgent.

[00:16:56]

We spoke yesterday abouta delivery problem that Mr.

[00:16:59]

Johnson mentioned.

[00:17:01]

Did he leave any information with you?

[00:17:16]

Great, I'd love to see this problemresolved as quickly as possible.

[00:17:29]

Yes, I'm terribly sorry about that.

[00:17:33]

In the meantime,I've spoken with our delivery department

[00:17:37]

and they assured me that the earringswill be delivered by tomorrow morning.

[00:17:47]

Yes, the shipment was delayed from Italy.

[00:17:51]

We weren't able to send italong until this morning.

[00:18:02]

Certainly, what is he doingon Wednesday afternoon?

[00:18:13]

Unfortunately, I'm seeing someone else

[00:18:16]

on Wednesday morning,is he doing anything on Thursday morning?

[00:18:24]

Great.Should I come by at eight?

[00:18:37]

Yes, nine would be great.

[00:18:50]

No, I think that's everything.

[00:18:53]

Thank you for your help.

[00:19:02]

Hi, Peter, this is Jennifer.

[00:19:08]

Things are wonderful.

[00:19:10]

What can I help you with?

[00:19:16]

That would be great.

[00:19:18]

What restaurant did you have in mind?

[00:19:24]

That would be perfect.

[00:19:26]

It's a nice, quiet place to meet.

[00:19:32]

I'll see you there.

[00:19:34]

Look forward to it.

[00:19:37]

Ordering a pizza.

[00:19:41]

Apple's pizza.

[00:19:43]

How can I help you?

[00:19:51]

OK, I'll have to transfer yourcall to our take out department.

[00:19:57]

One moment, please.

[00:20:00]

Thank you for calling Apple's pizza,all of our operators are busy

[00:20:06]

at the moment, please holdfor the next available person.

[00:20:12]

Thank you for waiting, Jennifer speaking,is this for takeout or delivery?

[00:20:21]

Can I have your name and address, please?

[00:20:29]

OK, and what would youlike to order today?

[00:20:36]

Large pizza.

[00:20:37]

OK.

[00:20:43]

Pepperoni and mushrooms.

[00:20:45]

Is there anything else?

[00:20:51]

OK, I've got it all down.

[00:20:59]

Thanks for calling by.