Transcribe your podcast
[00:00:00]

I think when people understand that it affects disabled people so much, they may just think twice before they leave the bike in the way.

[00:00:08]

It's almost got to a point now where I don't even have the energy to be angry. It's just becomes so normal for me, that it's just like, Okay, great. This is this again.

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You've probably seen dockless electric bikes like these across the UK, with reports suggesting there are 30,000 line bikes in London alone. For some, they are a source of convenient transport. For others, they make it difficult to simply get around, with Council threatening to ban line bikes, the company thought to be the UK's biggest E-bike provider. And it's not just wheelchair users like Elisa that this is a problem for. Lucy Edwards is a blind influencer and journalist who has posted about navigating E-bikes with her guide dog, Ms. Molly.

[00:00:43]

More and more, I'm seeing so many bikes littered on the road. When I say see, Ms. Molly's seeing it, and we're just not being able to get by. If I don't have someone with me, I don't know how to get past that. Then I think I am scared. I don't know where I am, obviously. It's not usual that that happens, but it's getting more and more frequent.

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Some people online think that the main issue lies with the parking rules.

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I think actually, as a concept, they could work really well, but the issue that I'm having is the way that people are parking them. They will literally park them diagonally across the pavement. There'll be three next to each other on the pavement, and that can mean that I'm just not able to get past. I'm pretty much just stuck. I'm not strong enough to move them myself.

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What exactly are the rules around parking these bikes?

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Lime and Voyt are two of the UK's largest dockless E-bike providers, and they have similar parking restrictions. In some areas, Lime has mandatory parking bays, but in others, users are just asked to be considerate of other pavement users and park their bikes close to the edge of the pavement.

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Voyt similarly has designated parking bays in some cities and not in others. In the areas without designated parking bays, it asks users to leave bikes, ensuring access points remain unobstructed.

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Around 95% of our users are parking bikes in the correct place, whether that's non-obstructively in areas where there's not dedicated parking locations or in those dedicated parking locations, making sure they're leaving the bike neatly there. We know that there's still more we can do to manage athlete and prevent this obstructive parking.

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Poor parking is never acceptable. The majority of our riders are responsible while using and parking our vehicles. However, we do take action against the very small minority of riders who break these rules. This includes issuing fines or even outright bans.

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What are the punishments if users break these rules? Like When the Ninebike rules state that the first time a user parks incorrectly, they will receive a warning. On the second offense, the user will be fined £2, and this increases to £20 on the fifth offense. After that, they will be banned. What do you make of these rules? Do I don't think they're too lenient.

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I think it would be good for there to just be more enforcement, or at least, like I said, more awareness of what the issue is.

[00:02:53]

Please put more strict restrictions on people that use your bikes.

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In September, Brent Council threatened to ban Line Bikes in their borough.

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After some negotiations, Lime and London's Brent Council have come to an agreement. Lime has agreed to temporarily reduce bikes in the area, introduce 200 new parking bays, remove poorly parked bikes within 2 hours of them being reported, and increase the number of controllers, among some other measures.

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I think when people understand that it affects disabled people so much, they may just think twice before they leave the bike in the way. I always say that the world around me needs to be fixed because as a disabled person, shouldn't be having to be dealing with this at all.