Hello ✨

We're Happy Scribe, a 100% bootstrapped startup based in Barcelona.

We offer transcription and subtitling services by combining AI with the expertise of language professionals to create a 5-star product. We're working on one of the fundamental problems of this decade: speech-to-text technology.

We're just 10 people at the moment, but growing fast and profitable and we're building the team thoughtfully and with a lot of care.

What you'll do

As a Program Manager at Happy Scribe, you will be in charge of managing and scaling our community of transcribers and captioners.

  • Ensure timely deliverability of all transcription projects.
  • Manage a community composed by 100s of transcribers based in 15+ countries.
  • Identify opportunities to scale and automate our current processes.
  • Launching new languages and services on a monthly basis.
  • Closely work with Customer Success, Sales and Engineering to continuously improve the service quality.

What you'll bring

We are looking for exceptional individuals to join our team and believe that they can come from anywhere. Extensive CVs and endless cover letters don't impress us. Driven people that have skin in the game do.

  • You are a strong communicator, you will be the voice of Happy Scribe to our Scribes.
  • You are highly organised and can switch between different projects at different stages of maturity.
  • You're good at multitasking. You will be expected to deal with the scribe operations and also the community while continuing to expand the number of languages provided.
  • You have a strong entrepreneurial mindset.
  • You care a great deal about your work. When something is off it's almost offensive to you.
  • You are fluent in English. Speaking French, German or Spanish is a plus.

Hiring Philosophy

We’re excited about people who are already experts in their fields as well as people who are not yet specialised but show high potential. By “high potential” we mean people who have demonstrated the ability to ramp up quickly in a new domain and produce results.

We are not credential-driven—rather, we want to understand your unique background and what you can contribute to our team.

🕊️

Happy Scribe is an equal opportunity employer. We welcome all applications from all people and all walks of life.

Interview Process

  • Meeting with Shane to better understand your experiences and motivations.
  • Deep-dive interview with André and Marc.
  • Technical/Case study interview with Shane, André and Marc.
  • Half a day with the team.

How to Apply

💌 Interested? Send an email to careers@happyscribe.co.

  • In English only.
  • Include links that best showcase the work you're the proudest of.
  • Keep it short and sweet.
☝️

Make sure you read About Us · Life & Team · Why Happy Scribe? before applying.

Questions about the role? Contact claudia@happyscribe.co.

We have a lot more open roles, check them out here.