Transcripts (54)

Time to Level Up: Why Upskilling is the New 401K with PwC CTO, Joe Atkinson

IT Visionaries

  • 48 views
  • about 1 month ago
  • 45:50

With much of the workforce in 2020 operating from the friendly confines of their own homes, nothing became more clear than this: tech skills are no longer a luxury, but a necessity. Leveling-up those skills, though, is a team effort, and it’s incumbent on employers to make sure they are providing their employees with the proper opportunities to expand their knowledge, and, in effect, their career potential. Joe Atkinson is the Vice Chair and Chief Products and Technology Officer at PwC, one of the largest professional services firms in the country, and a company that is setting a precedent when it comes to upskilling its workforce.“Everybody should have an opportunity to grow their skills. It doesn't matter where you are in the organization If you have a desire and an inclination, then we believe that employers have a degree of obligation, almost like an employee benefit. It's the new 401k to make those assets of learning technical skills available.”On this episode of IT Visionaries, Joe details why PwC places such an emphasis on upskilling, the importance of growth throughout an employee’s career journey, and how the employee experience is shifting how PwC conducts its business.Main TakeawaysLeveled Up: In order for your business to continue to evolve, so must your employees and their skills. Corporations need to start putting an emphasis on upskilling their employees, and that includes everyone from entry-level warehouse employees to those in upper management. If you don’t invest in your employees throughout their career life cycle, your business practices can stall and your workforce won’t be as agile.Bob the Builder: While it’s important to work with third-party vendors to fill your product needs, it is equally as important to continue to innovate and build your own products. By building your own products, you have an opportunity to fill in the gaps within the marketplace while providing your clients with products that are unique to them and fits their needs.Death of Billable Hours: The billable-hours approach is no longer a viable way of conducting business. By placing an emphasis on activity, the consequence is that you tend to overwork your employees, which eventually leads to diminishing returns and employee burnout.IT Visionaries is brought to you by the Salesforce Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform  

The War with Algorithms: Why Your Next Security Strategy Includes A.I. and Machine Learning

IT Visionaries

  • 37 views
  • about 1 month ago
  • 41:24

The image of a hooded individual illuminated by the glare of a computer screen hacking into a company’s network is the classic picture of what a cyber attack looks like. The reality, though, is these attackers are almost never a one-man band, but rather a sophisticated team armed with the same technology companies often deploy against them. But what makes these threats from these attackers so devious is not the technology they use, but rather that they never use the same approach twice.“Cyber is big business and unfortunately it's causing a tremendous amount of business disruption. They continue to increase in sophistication and they have new and novel approaches. There are constantly unknown threats and new threat actors and that's part of the reason it gets very challenging. In some ways, a lot of the focus is people love to hear about all these cool techniques they use, but it's the fact that they're constantly evolving and changing the techniques that make it so difficult for security teams and for what I think of as static security tools to stay current against this range of threats.”Nicole Eagan is the Chief A.I. Officer at Darktrace, a leader in autonomous cybersecurity A.I. On this episode of IT Visionaries, Nicole dives into why A.I. is a good tool, but not one powerful enough to prevalent today’s cybercriminals. Plus, she explains how security systems must constantly be learning, the impact IoT devices have had on security threats,  and why algorithms are at a war with one another.Main TakeawaysUpdate Available: Companies are utilizing A.I. to predict and prevent attacks, but there is one major issue: the data sets they are using to prevent attackers from entering their networks are often filled with old datasets. By using old data, your artificial intelligence cannot understand how to protect you from new attacks.The War of Algorithms: Future cyber attacks are no longer going to simply come from hackers infiltrating a network. Instead, these attackers are becoming more sophisticated and will use machine learning techniques to understand the type of behaviors the user is using in order to build a sophisticated attack. The only way to combat these types of attacks, is to use real-time self-learning A.I. systems that can detect abnormalities within a system.Stop Acting in Silos: Security prevention needs to stop operating in silos when it comes to preventing attacks. Cyber criminals are no long attacking users through email or through loca networks, so security teams need to stop focusing on a niche area. Instead, develop an all encompassing self-learning platform that is constantly monitoring all aspects of your business and your employees.IT Visionaries is brought to you by the Salesforce Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform  

How Edgevana CEO Mark Thiele is Streamlining The Way Companies Access Data Centers

IT Visionaries

  • 37 views
  • about 1 month ago
  • 46:05

Mark Thiele has spent his entire life in and around IT infrastructure, even building his own fair share of data centers. But if there is one thing about the entire process that he finds vexing, it’s the wasted time between when companies start negotiating contracts for data centers to when it actually launches.. So after a 27-year career working with other companies, he set out on his own and started Edgevana with a simple goal: to help companies get to the edge faster.“Getting to the edge may seem hard for some, but it's not for lack of capability,” he said. The problem for most is not that stuff isn't available, but how do I find it? And how do I make quick determinations about what combination of services or capabilities or partners do I need in order to solve the problem or create the opportunity that I'm pursuing for my business?”Mark joined IT Visionaries to discuss why streamlining the buying and implementation process is the key to moving quickly to the edge. Plus, Mark touches on why edge computing continues to be on the rise and what IT leaders should be looking for in edge technology.Main TakeawaysWhat To Solve For: At the end of the day, the main goal of edge computing is to solve two things: t latency, and how data is going to be used.Hit the Easy Button: The negotiation process and implementation of new data centers in the past has been a grueling and time-consuming process. Edgevana is simplifying that process by allowing companies to quickly negotiate contracts and string together equipment at various locations in partnership with other Edgevana users. By doing this, Edgevanaa is giving more users access to the market at a quicker pace.Data Centers Still Exist?: Even with cloud infrastructure, data centers will continue to thrive well into the future because they serve two main purposes: first, companies continue to use them as a more reliable source for some of their aging technologies. Second, even if most companies were to convert their old technology stacks over to the cloud, most of those technologies would still be running from the physical data centers, so enterprises would then be paying to store this data in two different spaces.IT Visionaries is brought to you by the Salesforce Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

Bad Bot! Why Botnets are the Next Big Headache for Cybersecurity Teams

IT Visionaries

  • 33 views
  • about 1 month ago
  • 48:57

The imagery has been etched in our minds for decades. Thieves and vandals riding into town on the back of their horses with one mission in mind: robbing a bank to steal your cash. This is the bad actor archetype, and it has stayed much the same for years. But the problem is, Hollywood’s depiction of those events are no longer accurate in today’s digital world. Nobody is physically robbing banks anymore, because they don’t have to. “If you're a bad guy, you rob a bank and you're going to get caught immediately. And that person is definitely getting caught. But if you look at what cyber attackers are doing now, they're looking for ways to digitally impersonate someone or get to your employees. From there, they can get to your network, or your data. So then they can hold you hostage without really physically harming you, and you could lose tons of money.”  Fleming Shi, the CTO of Barracuda Networks, a security software platform that is designed to prevent those robbers from accessing your accounts or your business. On this episode of IT Visionaries, Fleming discusses the evolution of cyber attacks and how botnets are infiltrating your system much like a virus finds its way into your body, and why fighting off those attacks is the biggest challenge facing cybersecurity teams today.Main TakeawaysBuilt with a Security Mindset: As cybersecurity threats become more advanced and personalized, the onus to protect the user should no longer fall solely on security teams. Instead, application developers must start building their cloud applications with security in mind. If they don’t, the bad actors will continue to find vulnerabilities within systems based on the way they are built. Not All Bots Are Good Bots: Bad bot personas are bots that are identified as malicious based on their pattern of behavior. These bots often disguise themselves as user-agent bots, which search sites in order to rank them, then infiltrate your network and mine for your data. How to Spot A Thief: One of the most effective ways to spot  “bad bots” is to follow their behavior patterns. Typical bot activity peaks during the early morning and late at night, which may indicate if that bot is a safe bot or a cybercriminal.IT Visionaries is brought to you by the Salesforce Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

How Convoys API is Saving the Environment and Optimizing the Trucking Experience for Drivers and Shippers

IT Visionaries

  • 27 views
  • about 2 months ago
  • 50:12

Every day, millions of truckers grab their keys, hop in their semis, start their engines, and head out on the open road to pick-up and deliver billions of products to millions of stores across the U.S. The trucking industry is an integral piece of what fuels America’s economy. And businesses around the country rely on these trucks to pick-up and receive orders on time, especially as the need for on-demand products and delivery has risen in conjunction with the rise of online shopping and mobile technology. So why then has the shipping industry been so slow to change and adopt new technologies? Grant Goodale, is a former Amazon employee and now the CTO of Convoy. When he learned that 40% of trucks you see on the road are often carrying empty loads because of a poor booking process, he and his partners asked themselves a simple question: how do they disrupt the trucking industry with software that optimizes the user experience and eliminates this inefficiency?“We built what was probably the smartest pricing engine in the industry to help us understand all of those variables, all of those inputs as to what a trucking job should cost so that we can get the best pricing from shippers for a given job, and then help carriers get the right price for the work that they're doing.” On this episode of IT Visionaries, Grant discusses how Convoy has optimized the booking experience for shippers and drivers with its software, and how that new process has helped not just the bottom line, but the environment as a whole. Plus, Grant explains why the trucking industry has been slow to adopt new technologies, and some tips for early-stage start-ups on how to extend your runway.Main TakeawaysLost in Time: Most trucking companies employ less than six trucks, which means these small businesses often don’t have staffing for sales, marketing, or a website. Because of the structure of these businesses, most drivers were booking and negotiating jobs on Load Boards, which meant companies had to physically post jobs, drivers had to call to negotiate rates and book gigs themselves, all assuming the physical postings were up-to-date. It is a system in clear need for optimization.Better for the Environment: 40% of the trucks you see on the road are empty trucks shuttling between jobs. Because a majority of drivers don’t book their next job until one delivery is completed, their routes are not optimized, which means more time on the road and more time between jobs. If drivers can cut back just 1% from that 40%, they can eliminate nearly 380 million gallons of diesel gas used each year.Don’t Bite Off More Than You Can Chew: As a start-up, every new job you take on chips away at your supply. Make sure you are as cautious about your supply fragmentation as much as possible to make sure you aren’t overextending yourself or your business’s capabilities.IT Visionaries is brought to you by the Salesforce Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform