Yes, you can. Your Starter plan offers the option to purchase credit top-ups without periodical commitments.
Which payment methods do you accept?
We accept all major debit and credit cards.
What happens when I reach my plan's credit limits?
You can buy additional credits at any time at the pay-as-you-go rate. Topped-up credits remain in your balance beyond the billing period, while your plan’s standard credits reset each cycle.
Does my unused credit carry over to the following month?
Unused plan credits are reset at the end of each billing cycle. However, any topped-up credits stay in your account until fully used. Visit our help center to learn more about this.
How am I charged if I exceed my plan’s user limit?
Pro and Business plans include a recommended user limit (e.g., 3 or 5 users), with an extra fee per additional seat. We don’t automatically bill or lock you out if you go over—if you regularly exceed the limit, we’ll let you know. You can keep your current plan, upgrade, or reduce user seats. Feel free to invite everyone who needs access; if you consistently exceed the limit, we’ll work with you on the best plan for your team.
Do you provide invoices?
Yes. An invoice is sent to you by email immediately after each purchase, and you can also access them at any time in your account settings.
You can cancel anytime via your workspace's billing settings page (Settings & members > Billing). After cancellation, your subscription remains active until the end of the current billing period, and no further charges will be made.
Customer Reviews
Rated
★★★★★
4.7/5on Trustpilot
Ratedby Joachim von Winterfeldt
Quick and reliable, I used it several times in the past and would do it again. Thank you.
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This site is incredible. I recommend it. Excellent service. But I would like you to give three opportunities to translate the audios.
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Super easy to use captioning tool. Way more intuitive than the inbuilt tools on lots of video software
Ratedby Miguel
The app is easy and very useful. Thank you HappyScribe
Ratedby Bernardita Urzúa V.
Excellent translation from English to Spanish and useful editing tools. You won't regret.
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I love this page. It simplifies my workflow a lot.
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I interviewed my mother for her personal history and used HappyScribe for the first pass. Then I listened and made corrections. It was smooth and easy. I will use again.
Ratedby Keyla Zermeño
It's an amazing app, and the prices are suitable
Ratedby Tanya Malcolm
Our youth tech program produced a video series that required subtitles, and in a very short amount of time our inexperienced team easily delivered results thanks to HappyScribe.
