Yes, you can. Your Starter plan offers the option to purchase credit top-ups without periodical commitments.
Which payment methods do you accept?
We accept all major debit and credit cards.
What happens when I reach my plan's credit limits?
You can buy additional credits at any time at the pay-as-you-go rate. Topped-up credits remain in your balance beyond the billing period, while your plan’s standard credits reset each cycle.
Does my unused credit carry over to the following month?
Unused plan credits are reset at the end of each billing cycle. However, any topped-up credits stay in your account until fully used. Visit our help center to learn more about this.
How am I charged if I exceed my plan’s user limit?
Pro and Business plans include a recommended user limit (e.g., 3 or 5 users), with an extra fee per additional seat. We don’t automatically bill or lock you out if you go over—if you regularly exceed the limit, we’ll let you know. You can keep your current plan, upgrade, or reduce user seats. Feel free to invite everyone who needs access; if you consistently exceed the limit, we’ll work with you on the best plan for your team.
Do you provide invoices?
Yes. An invoice is sent to you by email immediately after each purchase, and you can also access them at any time in your account settings.
You can cancel anytime via your workspace's billing settings page (Settings & members > Billing). After cancellation, your subscription remains active until the end of the current billing period, and no further charges will be made.
Customer Reviews
Rated Excellent 4.6/5 on Trustpilot
"Hi, I love HappyScribe. Clear site. They listen to their customers in underpromise and overdelivering. The next update is with translation! I love it! I also like the fact that you can bring in your own vocabulary! That works fantastic!"
"I'm just starting a podcast and the transcript was invaluable in helping me create notes to go along with the video. The accuracy was better than I expected. It was helpful to also have the timecode noted. I highly recommend this product."
"I have been looking for a great tool for my video subtitles in a while now and my search has come to an end. HappyScribe is really awesome. High quality, even my English is understandable enough to deliver a 99.5% correct subtitle."
"Great service and easy to contact for help with questions. I used this service for my dissertation study and it saved me a lot of time. I'd recommend this service to anyone in need of quick transcription service."
"Hi, I love HappyScribe. Clear site. They listen to their customers in underpromise and overdelivering. The next update is with translation! I love it! I also like the fact that you can bring in your own vocabulary! That works fantastic!"
"I'm just starting a podcast and the transcript was invaluable in helping me create notes to go along with the video. The accuracy was better than I expected. It was helpful to also have the timecode noted. I highly recommend this product."
"I have been looking for a great tool for my video subtitles in a while now and my search has come to an end. HappyScribe is really awesome. High quality, even my English is understandable enough to deliver a 99.5% correct subtitle."
"Great service and easy to contact for help with questions. I used this service for my dissertation study and it saved me a lot of time. I'd recommend this service to anyone in need of quick transcription service."
"Great service and easy to contact for help with questions. I used this service for my dissertation study and it saved me a lot of time. I'd recommend this service to anyone in need of quick transcription service."
"I have been looking for a great tool for my video subtitles in a while now and my search has come to an end. HappyScribe is really awesome. High quality, even my English is understandable enough to deliver a 99.5% correct subtitle."
"I'm just starting a podcast and the transcript was invaluable in helping me create notes to go along with the video. The accuracy was better than I expected. It was helpful to also have the timecode noted. I highly recommend this product."
"Hi, I love HappyScribe. Clear site. They listen to their customers in underpromise and overdelivering. The next update is with translation! I love it! I also like the fact that you can bring in your own vocabulary! That works fantastic!"
"Great service and easy to contact for help with questions. I used this service for my dissertation study and it saved me a lot of time. I'd recommend this service to anyone in need of quick transcription service."
"I have been looking for a great tool for my video subtitles in a while now and my search has come to an end. HappyScribe is really awesome. High quality, even my English is understandable enough to deliver a 99.5% correct subtitle."
"I'm just starting a podcast and the transcript was invaluable in helping me create notes to go along with the video. The accuracy was better than I expected. It was helpful to also have the timecode noted. I highly recommend this product."
"Hi, I love HappyScribe. Clear site. They listen to their customers in underpromise and overdelivering. The next update is with translation! I love it! I also like the fact that you can bring in your own vocabulary! That works fantastic!"