Transcription Services

Frequently Asked Questions

• How do our transcription services work?

  Happy Scribe lets you choose between automatically transcribing your files or using our human transcription service. Our transcription software uses speech recognition technology. It has an accuracy of up to 85% and will get your files transcribed in minutes. The human transcription service has an accuracy of 99% and your files will be delivered in less than 24 hours.

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• How long does it take to transcribe an hour of audio?

  If you choose human transcription, the turnaround time for 1 hour audio files is 24 hours. On the other hand, if you choose automatic transcription, you will benefit from quick turnaround times. However, you might need to proofread the text files to make sure everything is alright.

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• How much does your transcription service cost?

  The price of our transcription service varies depending on the service you use.

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• Who will transcribe my video and audio files?

  If you go for our automatic transcription offer, no one will access your files outside our algorithms and you. When choosing our human transcription service, your files will be transcribed by professional transcribers to maximize the quality. Whatever is your selection, you can rest assured that both your audio and video content will remain confidential.

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• What happens if the audio quality is bad?

  The quality of your files plays an important role on the quality of the final transcript. However, our automatic audio transcription software is powerful enough to extract the speech out of any background noise. In addition to that, our human transcribers are also skilled enough to sort out any difficulty related with audio/video quality.

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• Do you offer translation services?

  Sometimes you might be in need of translating your text files, or even the subtitles you wanted to generate. We have got you covered. Even though we don't have a team of translators, we do offer an automatic translation software integrated in your user dashboard. Whenever you need to transcribe your transcripts, don't hesitate to use it. Your transcription will be translated to the language of your choice in a matter of minutes, and thanks to the timestamps you'll be able to use the translated text to create subtitles or captions.

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• Is automatic transcription better than human transcription?

  Automatic transcription is best if you need your transcript to be done quickly and don't mind proofreading the output by yourself. Human transcription is better when you need more accurate transcripts and don't mind waiting a little longer until your text transcription is ready.

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• What makes Happy Scribe different compared to other alternatives?

  Amongst the best transcription services there are other transcription companies, like Rev, Amberscript, Gotranscript... but what makes Happy Scribe different?
  
  First of all, Happy Scribe boasts industry-leading AI speech-to-text-accuracy. Besides that Happy Scribe has one of the best turnarounds in the industry. No matter the amount of files you need to have transcribed, you can rest assured you will receive completed transcripts within 24 hours after submission.

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• How do you keep my files secure?

  Your files are confidential and safeguarded against unauthorized access. All of our professional transcribers have signed NDAs and strict confidentiality agreements.

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• Who can use Happy Scribe's transcription services?

  From creators needing to transcribe their podcast to production companies seeking video transcription or reserchers looking for verbatim transcription, anyone can benefit from Happy Scribe's transcription services. Our platform takes the transcription workflow of audio/video files to the next level, enabling users to save time and money, by leveraging the power of outsourced transcription.

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