Transcription for Research Interviews and Expert Calls
HappyScribe provides both AI and human transcription for research interviews and expert calls. Get AI transcripts in minutes, or human transcripts within 24 hours, proofread and ready for qualitative coding.
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Trusted by Sterling Associates, Dialectica and 41,000+ teams
Upload interviews, get structured transcripts
Upload audio or video in any format. Choose AI transcription, around 90% accurate on real-world audio and ready in minutes, or human transcription at 99%+ accuracy. Every transcript comes with speaker labels and timestamps, ready for your qualitative coding tools. For in-person interviews, the HappyScribe mobile app for iPhone and Android records in the room, even offline.
150+ languages, one vendor
Running multi-market studies doesn’t mean juggling multiple vendors. AI transcription covers 150+ languages and human transcription 60+, so a multi-market study runs through one vendor. A dedicated project manager keeps quality and turnaround consistent across every language.
Search across your transcript library with AI Chat
AI Chat lets you query all your transcripts with natural-language questions. Find recurring themes, compare responses across interviews, and surface specific quotes — without manually re-reading every file. Each answer points to the exact minute it came from, and you can connect HappyScribe to Claude, ChatGPT and other MCP clients.
From one file to full adoption — HappyScribe streamlined our entire transcription workflow.
Sterling Associates
Research & Expert Network
Loved by teams around the world
Rated 4.6 on G2
I've been using HappyScribe for three years, and I still prefer it over any other A.I. transcription service or notetaker I've tried.
I love the agility and quality of HappyScribe, especially the quality of the summaries.
The transcription performance is the best out of the different services I've tested (Fireflies, Fathom, Gemini).
Frequently Asked Questions
AI or human transcription: which is right for research interviews?
AI transcription is around 90% accurate on real-world audio and ready in minutes, which works for internal notes and fast synthesis. For quotes, client deliverables or coding, human transcription delivers 99%+ accuracy within 24 hours. Both include speaker labels and timestamps.
What is the turnaround time for human transcription of research interviews?
Human transcripts are delivered within 24 hours, checked by professional transcribers for 99%+ accuracy. For large-volume research projects, a dedicated project manager plans batches and deadlines with your team.
Can HappyScribe handle multilingual research studies?
Yes. AI transcription covers 150+ languages and human transcription 60+, so interviews from every market can be handled on one platform, with one vendor and one invoice.
How does AI Chat help with qualitative research analysis?
AI Chat lets researchers query their entire transcript library using natural-language questions. It surfaces relevant passages linked to the exact minute in the recording, so you can check a theme or a quote in seconds. You can also connect HappyScribe to Claude, ChatGPT and other MCP clients and query your interviews from there.
Can HappyScribe transcribe expert calls on Zoom, Google Meet or Microsoft Teams?
Yes. The HappyScribe AI Notetaker joins expert calls on Zoom, Google Meet and Microsoft Teams from your calendar, then delivers a transcript with speaker labels and a summary. If a call needs a verified transcript for quotes or a client deliverable, you can order human transcription at 99%+ accuracy. A Mac desktop app that records calls with no bot joining is coming soon.
Can I transcribe in-person research interviews and focus groups?
Yes. Record with the HappyScribe mobile app for iPhone and Android, which works offline and shows a live transcript in 150+ languages, or upload an existing audio or video file. Both go into the same library, so you can search and query in-person and remote interviews together.
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Research and expert calls