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Think Fast, Talk Smart: Communication Techniques.

Whether you’re giving a toast or presenting in a meeting, communication is critical to success in business and in life. Join Matt Abrahams, a lecturer of Strategic Communication at Stanford Graduate School of Business, as he sits down with experts in the field to discuss real-world challenges.How do I send my message clearly when put on the spot? How do I write emails to get my point across? How can I easily convey complex information? How do I manage my reputation? Think Fast, Talk Smart provides the tools, techniques, and best practices to help you communicate more effectively.

Dissolve Disagreements: How Communication Impacts Conflict

Think Fast, Talk Smart: Communication Techniques.

  • 940 views
  • almost 3 years ago
  • 20:12

“Communication, conflict, and cooperation are intertwined in a multitude of ways,” says Nir Halevy, associate professor of organizational behavior at Stanford Graduate School of Business. In this episode of Think Fast, Talk Smart, Halevy sits down with host and lecturer Matt Abrahams, to discuss how we can often solve conflicts and disagreements by employing the correct strategy in our communication.  “How you articulate a particular grievance, your choice of words, the nonverbal aspects of your claim, such as the tone of your voice, can definitely influence reactions to your claim,” Halevy says.  Think Fast, Talk Smart is a podcast produced by Stanford Graduate School of Business. Each episode provides concrete, easy-to-implement tools and techniques to help you hone and enhance your communication skills.

Question Everything: Why Curiosity Is Communication’s Secret Weapon

Think Fast, Talk Smart: Communication Techniques.

  • 960 views
  • almost 3 years ago
  • 23:24

The information you receive is only as strong as the questions you ask. In this episode of Think Fast, Talk Smart, Stanford Graduate School of Business lecturers Matt Abrahams and Debra Schifrin discuss how to craft inquiries that can lead to better communication outcomes. Questions are also instrumental in building relationships, Schifrin points out. “If you’re asking questions, you’re signaling to the other person that you value them. You’re taking time to listen to their answers.”Think Fast, Talk Smart is a podcast produced by Stanford Graduate School of Business and hosted by Matt Abrahams. Each episode provides concrete, easy-to-implement tools and techniques to help you hone and enhance your communication.

Building Strong Relationships: How to Effectively Communicate in Your Professional and Personal Life

Think Fast, Talk Smart: Communication Techniques.

  • 940 views
  • about 3 years ago
  • 27:37

Recognizing the importance of forging connections with others — and learning how to build those bonds in real time — is the focus of a course that’s been the most popular elective at Stanford GSB for decades: Interpersonal Dynamics. The iconic course has taught thousands of students and professionals what it means to have exceptional relationships and how to interact with others in a way that contributes to deeper, stronger connections.In this episode of Think Fast, Talk Smart, lecturer and podcast host Matt Abrahams sits down with David Bradford and Carole Robin, lecturer and former lecturer of iconic Stanford GSB class Interpersonal Dynamics to discuss their new book, Connect: Building Exceptional Relationships with Family, Friends, and Colleagues. Both lecturers in leadership, Bradford and Robin outline what they’ve been teaching in the classroom for a broader audience.Think Fast, Talk Smart is a podcast produced by Stanford Graduate School of Business. Each episode provides concrete, easy-to-implement tools and techniques to help you hone and enhance your communication. 

Psychology Trumps Technology: How to Be a Better Communicator on Social Media

Think Fast, Talk Smart: Communication Techniques.

  • 770 views
  • about 3 years ago
  • 23:57

“Psychology trumps technology,” says Jeff Hancock, founding director of the Stanford Social Media Lab and professor in the Department of Communication at Stanford.“If you want to understand what's going on in social media, the first place to start is with what's going on psychologically.”On the latest episode of *Think Fast, Talk Smart,* lecturer and podcast host Matt Abrahams sits down with Professor Hancock, to talk about the communication tendencies, styles, and mistakes of social media users. “Whenever there's a new kind of technology ... our focus is on what it's doing,” Professor Hancock says. “But I think over time what we end up realizing is that it's still people using it to accomplish things. And I think when we start to when we step back … we can get a sense of what really is changing.” Think Fast, Talk Smart is a podcast produced by Stanford Graduate School of Business. Each episode provides concrete, easy-to-implement tools and techniques to help you hone and enhance your communication skills.

Writing to Win: How to Quickly Capture Readers and Keep Them Engaged

Think Fast, Talk Smart: Communication Techniques.

  • 740 views
  • about 3 years ago
  • 21:20

“The reader is impatient,” says Glenn Kramon, Stanford GSB lecturer in management and editor at the New York Times. “Start with the most important conclusion and then explain how you got there.”On the latest episode of Think Fast, Talk Smart, lecturer and podcast host Matt Abrahams sits down with Glenn Kramon to talk about just how important our writing is — from a lengthy report to the opening line of an email. Listen as they discuss tips on improving your writing skills and share examples of what not to do. 

Winning Writing: How to Write to Capture Your Audience

Think Fast, Talk Smart: Communication Techniques.

  • 700 views
  • about 3 years ago
  • 21:20

“The reader is impatient,” says Glenn Kramon, Stanford GSB lecturer in management and editor at the New York Times. “Start with the most important conclusion and then explain how you got there.”On the latest episode of Think Fast, Talk Smart, lecturer and podcast host Matt Abrahams sits down with Glenn Kramon to talk about just how important our writing is — from a lengthy report to the opening line of an email. Listen as they discuss tips on improving your writing skills and share examples of what not to do. 

Feelings First: How emotion shapes our communication, decisions, and experiences

Think Fast, Talk Smart: Communication Techniques.

  • 790 views
  • over 3 years ago
  • 22:23

“Something like 90 to 95% of our decisions and behaviors are constantly being shaped the non-consciously by emotional brain system.” In this episode of Think Fast, Talk Smart, Professor of Marketing Baba Shiv sits down with lecturer and host Matt Abrahams to share his research on how emotions affect our, and our audience’s, decision making. “You’ve got to pay careful attention to the audience that you’re talking to and allow the person to talk,” Shiv says. “Allow the person to talk because then, the person has ownership of the idea.”  Think Fast, Talk Smart is a podcast produced by Stanford Graduate School of Business. Each episode provides concrete, easy-to-implement tools and techniques to help you hone and enhance your communication skills.

Under Pressure: How to Communicate Clearly and Timely During a Crisis

Think Fast, Talk Smart: Communication Techniques.

  • 790 views
  • over 3 years ago
  • 25:01

“Knowing your values gives you a beacon, or a lamppost, that can inform how you’re going to prioritize your actions.”   In this episode of Think Fast, Talk Smart, Stanford Graduate School of Business lecturer and Stanford University’s former Vice President of Public Affairs David Demarest speaks with host and lecturer Matt Abrahams on why knowing your values and the concerns of your stakeholders lays the foundation for any communication during a time of crisis.Think Fast, Talk Smart *is a podcast produced by Stanford Graduate School of Business. Each episode provides concrete, easy-to-implement tools and techniques to help you hone and enhance your communication skills.*

Words Matter: How to Make Your Communication Inclusive

Think Fast, Talk Smart: Communication Techniques.

  • 830 views
  • over 3 years ago
  • 20:54

What way can the language we use reinforce existing stereotypes and biases? In this episode of Think Fast, Talk Smart, Sarah Soule, Senior Associate Dean and Professor of Organizational Behavior sits down with lecturer and host Matt Abrahams to discuss how even the details of our word choice can shape culture, for better or worse.  Think Fast, Talk Smart is a podcast produced by Stanford Graduate School of Business. Each episode provides concrete, easy-to-implement tools and techniques to help you hone and enhance your communication skills.

Question Your Questions: How to Spark Creativity in Your Communication

Think Fast, Talk Smart: Communication Techniques.

  • 810 views
  • over 3 years ago
  • 23:11

“Sparking communication starts with asking why or what or how.” On this episode of Think Fast, Talk Smart, Tina Seelig, the Professor of the Practice in Stanford’s department of Management Science and Engineering, sits down with podcast host and lecturer Matt Abrahams to talk about the structures of storytelling that will help become more creative communicators and the importance of asking questions about everything we do. “Having a mindset of curiosity opens the door to great communication,” Seelig says. “The more questions you ask, the more you learn, the more engaged you will be with others.”Think Fast, Talk Smart is a podcast produced by Stanford Graduate School of Business. Each episode provides concrete, easy-to-implement tools and techniques to help you hone and enhance your communication skills.Show notes:Creativity Rules: Get Ideas Out of Your Head and Into the World inGenius: A Crash Course on CreativityStanford Technology Ventures Program Knight Hennessy Scholars program

Showing Your Smile From Behind a Mask: How Culture and Emotion Impact Communication

Think Fast, Talk Smart: Communication Techniques.

  • 780 views
  • over 3 years ago
  • 23:49

“In companies, you’re interacting with other people who come from different cultural contexts, and in order to be effective, you have to understand how much of your own communication and other people’s communication is shaped by their cultural ideas and their cultural values.” On this episode of Think Fast, Talk Smart, host Matt Abrahams sits down with Jeanne Tsai, an associate professor of Psychology at Stanford and director of the Culture and Emotion Lab. Jeanne’s research focuses on cultural influences on psychological and social processes related to emotion. Jeanne discusses why wearing a mask is more accepted for some cultures, and seen as prohibiting communication in others. “Communication is just one of the places where you really can see culture at work,” she says. “In cultural contexts that promote these more independent views of the self, the core goal of communication is to express yourself, to express those beliefs, preferences and desires that define who you are.” Think Fast, Talk Smart is a podcast produced by Stanford Graduate School of Business. Each episode provides concrete, easy-to-implement tools and techniques to help you hone and enhance your communication skills.

Managing in the Moment: How to Get Comfortable with Being Uncomfortable

Think Fast, Talk Smart: Communication Techniques.

  • 810 views
  • over 3 years ago
  • 30:05

“The less time you can spend dwelling on your mistakes, the more mental energy you can devote to doing what you need to do in that moment.” On this episode of Think Fast, Talk Smart, Christian Wheeler, the StrataComm Professor of Management and Professor of Marketing at Stanford Graduate School Business, sits down with podcast host and lecturer Matt Abrahams to talk about embracing failure and managing in-the-moment. “When we’re confronted with personal failure, it feels bad to us. And we work hard to try to avoid that failure, and that can often be counterproductive,” Wheeler says. “But failing is something that’s on the pathway to success.”Think Fast, Talk Smart is a podcast produced by Stanford Graduate School of Business. Each episode provides concrete, easy-to-implement tools and techniques to help you hone and enhance your communication skills.

Think Fast: You Asked, We Answered

Think Fast, Talk Smart: Communication Techniques.

  • 940 views
  • over 3 years ago
  • 18:31

We asked listeners to send in their communication conundrums and ended up with an inbox full of thoughtful, specific questions. In this episode of Think Fast, Talk Smart, host and Stanford GSB lecturer Matt Abrahams is joined by Shawon Jackon, MBA ’21, to share techniques on crafting written responses, dealing with constant interruptions, and confronting the power dynamics present in most communication. Shawon is the founder of Our Voices Matter, a public speaking program for high school students of color and a dual-degree student between Stanford GSB and Harvard Kennedy School. Think Fast, Talk Smart is a podcast produced by Stanford Graduate School of Business and hosted by Matt Abrahams. Each episode provides concrete, easy-to-implement tools and techniques to help you hone and enhance your communication.

The Art of Negotiation: How to Get More of What You Want

Think Fast, Talk Smart: Communication Techniques.

  • 900 views
  • over 3 years ago
  • 15

Whether we realize it or not, we negotiate everyday. But when we approach these situations as a win-or-lose battle, we’re already showing resistance, and setting ourselves up for difficulty. But what if you reframed the whole idea, to think of a negotiation not as a fight, but as a problem-solving exercise involving emotions?In this episode of Think Fast, Talk Smart Matt Abrahams speaks with Stanford GSB Professor emeritus Maggie Neale (and author of Getting More of What You Want: How the Secrets of Economics and Psychology Can Help You Negotiate Anything, in Business and in Life) about what she has learned in her decades of researching negotiation and the steps that lead to more collaborative problem solving. Listen as Maggie shares tips on how to approach negotiations with intention, and what strategies can help us more easily communicate our wants and needs. Think Fast, Talk Smart is a podcast produced by Stanford Graduate School of Business and hosted by Matt Abrahams. Each episode provides concrete, easy-to-implement tools and techniques to help you hone and enhance your communication.

Make ’Em Laugh: How to Use Humor as a Secret Weapon in Your Communication

Think Fast, Talk Smart: Communication Techniques.

  • 1K views
  • over 3 years ago
  • 26:17

Humor does more than just make people laugh. It allows you to connect with your audience, diffuse tension, elevate status, and compel others to your point of view. Humor can also help you and your message stand out, yet most of us hesitate to use humor, especially in our professional lives.In this episode of Think Fast, Talk Smart, Matt Abrahams speaks with Stanford GSB Professor Jennifer Aaker and Lecturer Naomi Bagdonas about when and how humor operates in the work place. “Many believe that humor simply has no place amidst serious work,” Professor Aaker says. “Yet showing your sense of humor can make your peers and your friends attribute more perceptions of confidence and status to us while also cultivating a sense of trust.”Aaker and Bagdonas are are the authors of Humor, Seriously: Why Humor Is a Secret Weapon in Business and Life, which comes out in October of this year. Think Fast, Talk Smart is a podcast produced by Stanford Graduate School of Business and hosted by Matt Abrahams. Each episode provides concrete, easy-to-implement tools and techniques to help you hone and enhance your communication.